§1 General Provisions

1. These Regulations define the rules for using the Online Store, placing orders for products available in the Online Store, delivering ordered products to the Customer, payment by the Customer for sold products, the Customer's rights to cancel the order and withdraw from the contract, as well as the rules for submitting and processing complaints.
2. The Online Store operating at the internet address skandi.legalgeek.co is run by Aleksandra Kowalczuk Skandi, with its registered office at ul. Słowika 78/1, 05-500 Zgorzała, NIP 1231553834, REGON 528213900.
3. Contact with the Seller can be made via the email address legalgeek@legalgeek.co or by phone at +48 530 033 066.
4. The Customer is obliged to use the Online Store in a manner consistent with applicable law, the provisions of these Regulations, as well as with the principles of social coexistence and good customs.
5. The Seller is not responsible for disruptions in the functioning of the Online Store caused by force majeure, unauthorized actions of third parties or incompatibility of the Online Store with the Customer's technical infrastructure.
6. Product information provided on the Online Store's website, in particular their descriptions, technical and performance parameters and prices, constitute an invitation to conclude a contract within the meaning of Art. 71 of the Civil Code.

§2 Orders

1. The Customer can place orders in the Online Store 24 hours a day, 7 days a week.
2. To place an order, the Customer should:
   1. Select the product(s) they are interested in by adding them to the "Cart".
   2. Go to the "Cart" and follow the further instructions displayed on the Online Store's website.
   3. Provide the data necessary to process the order and deliver the product(s).
   4. Choose the form of payment.
   5. Accept the content of the Regulations.
   6. Confirm the order by clicking the "Order and Pay" button (or equivalent).
3. Placing an order constitutes an offer by the Customer to the Seller to conclude a sales contract for the product(s) being the subject of the order.
4. After the Customer places an order, they will receive an email confirming receipt of the order. This confirmation does not mean acceptance of the order for execution.
5. The sales contract is concluded when the Seller sends the Customer an email confirming the acceptance of the order for execution.
6. The Seller reserves the right to refuse to process the order, in particular in the event of:
   1. The Customer providing incomplete or incorrect data.
   2. Lack of availability of the ordered product(s).
   3. Failure to pay for the order within the specified time (if the chosen form of payment requires prepayment).
7. In the event that the Seller refuses to process the order, the Customer will be immediately informed about it.
8. The prices of products in the Online Store are given in Polish zloty (PLN) and include VAT. The prices do not include the cost of delivery, which is indicated separately when placing the order.
9. The Seller reserves the right to change the prices of products offered in the Online Store, introduce new products, carry out and cancel promotional campaigns or make changes to them. These changes do not affect orders placed before the date of their introduction.

§3 Payment

1. The Seller offers the following payment methods:
   1. Electronic payments via [Name of payment gateway].
   2. Payment by traditional bank transfer to the Seller's bank account: [Bank Name], [Account Number].
   3. Payment on delivery (cash on delivery) - available only for selected products and delivery methods.
2. In the case of electronic payments and traditional bank transfer, the Customer is obliged to make the payment within [Number] days from the date of placing the order, unless a different deadline is specified in the order confirmation. Failure to pay within the specified time results in the cancellation of the order.
3. In the case of payment on delivery, the Customer is obliged to pay the courier upon delivery of the ordered product(s).
4. All transactions made through the Online Store are secured using appropriate encryption methods.
5. The Customer will receive a proof of purchase (e.g., invoice or receipt) together with the delivered product(s) or via electronic means.

§4 Delivery

1. The Seller delivers products within the territory of [Specify countries].
2. The delivery of ordered products is carried out by [Name of courier company/delivery methods].
3. The cost of delivery depends on the chosen delivery method and the value or weight of the order. The delivery costs are indicated when placing the order.
4. The delivery time depends on the availability of the product(s) and the chosen delivery method. The estimated delivery time is indicated when placing the order and in the order confirmation.
5. The Seller is not responsible for delays in delivery caused by the fault of the courier company or events beyond the Seller's control.
6. Before accepting the package, the Customer should check its condition. In case of damage to the package, the Customer should draw up a damage report in the presence of the courier and immediately contact the Seller.

§5 Right of Withdrawal

1. Pursuant to the Act on Consumer Rights of May 30, 2014, the Consumer has the right to withdraw from the sales contract concluded remotely, without giving any reason, within 14 days from the date of receipt of the product.
2. To exercise the right of withdrawal, the Consumer must inform the Seller of their decision to withdraw from the contract by an unequivocal statement (e.g., a letter sent by post, fax or email) before the expiry of the withdrawal period. The Consumer may use the model withdrawal form provided by the Seller, but it is not obligatory.
3. The Consumer is obliged to return the product to the Seller without undue delay, and in any event not later than 14 days from the day on which the Consumer communicated their withdrawal from the contract to the Seller. The deadline is met if the Consumer sends back the product before the period of 14 days has expired.
4. The Consumer bears the direct costs of returning the product.
5. The Seller shall reimburse all payments received from the Consumer, including the costs of delivery (except for the supplementary costs resulting from the Consumer's choice of a type of delivery other than the least expensive type of standard delivery offered by the Seller), without undue delay, and in any event not later than 14 days from the day on which the Seller is informed about the Consumer's decision to withdraw from the contract. The Seller may withhold reimbursement until the Seller has received the product back or the Consumer has supplied evidence of having sent back the product, whichever is the earliest.
6. The reimbursement will be made using the same means of payment as used by the Consumer for the initial transaction, unless the Consumer has expressly agreed otherwise; in any event, the Consumer will not incur any fees as a result of the reimbursement.
7. The right of withdrawal does not apply to contracts:
   1. For the supply of goods made to the Consumer's specifications or clearly personalized.
   2. For the supply of goods which are liable to deteriorate or expire rapidly.
   3. For the supply of sealed goods which were unsealed after delivery and are therefore not suitable for return due to health protection or hygiene reasons.
   4. For the supply of audio or video recordings or computer software if their seal was broken after delivery.
   5. For the supply of digital content which is not supplied on a tangible medium if the performance has begun with the Consumer's prior express consent and the Consumer has acknowledged that they thereby lose their right of withdrawal.

§6 Complaints

1. The Seller is obliged to deliver products free from defects.
2. In the event of a defect in the purchased product, the Customer has the right to make a complaint based on the warranty provisions in the Civil Code.
3. The complaint can be submitted by email to legalgeek@legalgeek.co or in writing to the Seller's address: Aleksandra Kowalczuk Skandi, ul. Słowika 78/1, 05-500 Zgorzała.
4. The complaint should include: the Customer's details, the order number, a description of the defect, the date the defect was noticed, and the Customer's request (e.g., repair, replacement, price reduction, withdrawal from the contract).
5. The Seller will consider the complaint within 14 days from the date of its receipt and will inform the Customer about the outcome.
6. In the case of a justified complaint, the Seller will, at its own expense, repair or replace the defective product or refund the price paid by the Customer.
7. The Customer has the option of using extrajudicial methods of settling complaints and pursuing claims, such as mediation or arbitration. Information on these methods is available on the websites of consumer protection organizations.

§7 Personal Data Protection

1. The administrator of the personal data of Customers collected through the Online Store is Aleksandra Kowalczuk Skandi.
2. Personal data of Customers are processed for purposes related to the execution of sales contracts, direct marketing of the Seller's own products and services, as well as for other purposes to which the Customer has consented.
3. Providing personal data is voluntary, but necessary for the execution of orders.
4. The Customer has the right to access their personal data, correct them, request their deletion or restriction of processing, as well as the right to transfer data and object to their processing.
5. Detailed rules regarding the processing of personal data are contained in the Privacy Policy available on the Online Store's website.

§8 Final Provisions

1. These Regulations are available free of charge on the Online Store's website in a form that allows for their storage and reproduction in an unchanged manner.
2. The Seller reserves the right to amend these Regulations for important reasons, such as changes in legal regulations, changes in the Seller's offer, or technical or organizational changes. The amended regulations will be made available on the Online Store's website at least 14 days before their entry into force. Orders placed before the date of entry into force of the amended regulations shall be processed on the basis of the regulations in force at the time of placing the order.
3. In matters not covered by these Regulations, the provisions of generally applicable Polish law shall apply, in particular the Civil Code, the Act on Consumer Rights, and the Act on the Provision of Electronic Services.
4. Any disputes arising in connection with the performance of sales contracts concluded through the Online Store will be subject to the jurisdiction of the common courts in Poland.

Attachment No. 1 to the Regulations

Below is a model withdrawal form that the Consumer or Privileged Entrepreneur may, but is not required to, use:

MODEL WITHDRAWAL FORM (This form should be completed and returned only if you wish to withdraw from the contract) Aleksandra Kowalczuk Skandi ul. Słowika 78/1, 05-500 Zgorzała e-mail address: skandi.scpremium@gmail.com

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Signature of the Consumer(s) / Privileged Entrepreneur(s) (only if the form is sent in paper form)  

Date ............................................ (*) Delete as appropriate.